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Mail apps use your mailbox's own password

Outlook, Apple Mail, Thunderbird and phones log in with the mailbox's own password and find their settings by themselves.

Updated 12 Nov 20261 min read

Mail apps used to need a separate mail app password, and many people typed their own password, saw "wrong password" and gave up. Now the password that opens your webmail works in every mail app too.

What's new

  • Your own password in mail apps: add the account with your address and the mailbox's password, in Outlook, Apple Mail, Thunderbird or your phone's mail app. When you change the password, your mail apps take the new one within a minute.

  • Settings that fill themselves in: Outlook and Thunderbird now find the server, ports and login from your address alone. iPhones and Macs can still install a setup profile from the mailbox's page.

  • App passwords stay, for logins with a second step (a mail app can't ask for it) and for anyone who'd rather give mail apps a password of their own. Once a mailbox has one, mail apps use only that one.

Example

Neema at duka.co.tz opens Outlook on her laptop and types neema@duka.co.tz and the password she uses for the webmail. Outlook finds the mail server, port 993 for incoming mail and 465 for sending, and her inbox appears.